General Questions
Since 1979, We at Royal Tea carefully selects only the finest tea leaves from over 110 prestigious tea farms across India. We procure from 5 popular tea-producing regions, namely: Darjeeling, Assam, Nilgiri, Kangra, and Sikkim.
After sourcing our teas directly from plantations, they undergo rigorous rounds of cleaning, sorting, and quality testing to remove any impurities, dust, or foreign particles. The teas then pass through a final 10+ quality checkpoints for leaf size, aroma, liquor, flavors, etc.
This ensures that every cup of Royal Tea tastes amazing because we make sure it’s perfect before it reaches you.
For over 45 years, we have operated as a retail store, centrally located in Hyderabad near the historic Charminar on Mir Alam Mandi Road.
Recently, we launched our website to enhance customer convenience. For detailed address information, please visit the ‘Contact’ tab on our website at www.ROYALTEA.in
Ordering from Royal Tea is easy!
- Simply browse our website at ROYALTEA.in
- Select the teas you’d like to purchase and proceed to checkout.
- Enter your shipping information, select a payment type, and click “place order.”
- Your order will be on its way to you.
We accept payments through UPI, credit/debit cards, and cash on delivery.
- We provide free shipping for all orders within India.
- The service provides delivery for orders within Telangana with an estimated time of arrival (ETA) of 3-5 days from the date of dispatch. For deliveries to other states, the ETA is 5-7 days from the date of dispatch.
- The products are generally dispatched within 48 hours of the order being received.
To initiate an exchange, return, or request a refund, please contact us directly at +91 9111061117 or via email at RoyalTeaHyd@gmail.com
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination.
Please feel free to reach out to us via email or WhatsApp to make your request. You can contact us at +91 9111061117 or email us at RoyalTeaHyd@gmail.com
To track your order, log into your account and visit our Tracking page.
If you encounter any issues, contact us via email or WhatsApp with your order number, and we’ll assist you.
Our return and exchange policy are designed to ensure your complete satisfaction with your purchase from ROYALsTEA.
For any concerns or assistance regarding exchange, returns, replacements, or cancellations, please reach out to our Customer Experience team at RoyalTeaHyd@Gmail.com
At ROYALsTEA, we prioritize your satisfaction and aim to provide exceptional service.
Yes, we have a wholesale program for businesses interested in carrying Royal Tea products.A minimum order of 1000 units per product is required.
Please reach out to our wholesale team for further information and to apply for a wholesale account.
You can contact us at +91 9111061117 or email us at RoyalTeaHyd@gmail.com
Please feel free to reach out to us via email or WhatsApp.
You can contact us at +91 9111061117 or email us at RoyalTeaHyd@gmail.com
Other Questions
Yes, all our teas are naturally Gluten-free.
To preserve the freshness and flavour of your tea, store it in an airtight container away from direct sunlight, heat, and moisture.
Avoid storing tea near strong-smelling foods to prevent flavour absorption.
Tea should always be stored in a cool and dark place.
Since oxygen, moisture, and any sort of strong smells/aroma can adversely affect the quality of tea, make sure to store it in an air-tight container/Vacuum-tight bag in order to protect the tea from any exposure to light, extreme temperature, or humidity.
A 250-gram pack of our loose-leaf can yield approximately 90-100 cups of tea.
At Royal tea, we value and uphold the privacy and security of our consumers at the highest standards.
All information collected is protected against any unauthorised access and release.
All transactions on the Royaltea.in Website are protected with a robust 128-bit encryption technology to protect your card information and transmit it through a secure pathway.
All card payments are processed through reputed, secure, and trusted partners like Razor pay.
Tea should never be reheated. If your tea has been sitting for several hours, it is better just to pour it out and prepare a fresh batch.
Yes, please contact us for sample requests via email or WhatsApp. You can contact us at +91 9111061117 or email us at RoyalTeaHyd@gmail.com.
